Frequently Asked Questions
Quick answers about who we are, ready-stock orders and customization — anything else, just message us.
HANZEN HOME is operated by Shantou Hanchen Home Furnishing Co., Ltd., a China-based supplier of home organization and storage products. We work with manufacturing partners to serve importers, wholesalers, retailers, e-commerce sellers, and brands worldwide.
Our range includes jewelry organizers, cosmetic and makeup organizers, office and desktop organizers, bedroom and wardrobe storage, closet, drawer and cabinet organizers, bathroom storage, living room storage, under-bed storage, kitchen and household organizers, music boxes, and other storage products. Contact us with your target category, product photo, or idea, and we can recommend suitable items.
Yes. Ready-stock options are available for selected products. Availability may vary by item, color, size, and season. Send us the product number, photo, or required quantity so we can check current availability.
Ready stock: MOQ starts at 20 pieces per model.
Custom logo & color: MOQ from 200 pieces per model.
New tooling & structural customization: MOQ from 1,000 pieces, confirmed by design, material, process and packaging requirements.
Mixed orders may be available, especially for ready-stock products. Please send us your selected items, quantities, and destination. We will confirm the applicable MOQ, carton quantities, availability, and shipping options for your order.
Ready-stock orders are generally dispatched within 3–7 working days after the deposit is received. The schedule depends on stock availability, order quantity, packing and labeling requirements, inspection arrangements, and shipping method. We will confirm the estimated dispatch date before order confirmation.
Yes. We support OEM and ODM projects for home organization and storage products. Depending on the product, options may include logo printing, private labeling, color or material changes, size or structure adjustments, custom packaging, barcode labels, hangtags, inserts, and carton marks.
We can review projects based on sketches, reference images, technical drawings, physical samples, or functional requirements. We will assess feasibility with the relevant manufacturing partner, including materials, tooling requirements, sample costs, MOQ, lead time, and packaging options.
Lead time depends on the product, design, materials, tooling requirements, order quantity, packaging, and production schedule. We will confirm the production timeline after reviewing the project and, where applicable, approving the sample.
Custom packaging may be available for selected products and order quantities. Options can include color boxes, printed boxes, mailer boxes, display packaging, polybags, labels, hangtags, barcode stickers, inserts, carton marks, and customized master cartons. Availability and MOQ depend on the product and order size.
We accept the following payment methods for sample orders, deposits and small-batch orders:
Email: yaolizhu@hanzenhome.com